1 TRAINING HOUR CREDIT (THC)
Negotiation Process
This course takes approximately 60 minutes to complete. What you will learn about in this course includes:
- Why it is essential to prepare for any negotiation
- What are the main factors that determine success in a negotiation
- How to recognise and neutralise manipulative tactics that can be used against you
- What are the negotiation strategies, and how to choose the best one
- Practical tips on how to handle the final stage of the negotiation and close the deal
